Many of us find ourselves unwilling to tackle the important conversations we perceive as challenging. We may worry that the conversation is high stakes, will go badly and make the situation worse, or that we have waited too long to address the issue. Despite these challenges, the most effective leaders must know how and when to have a difficult conversation, and have the skills to navigate relationships through conflict.

In our Navigating Conflict and Challenging Conversations workshop, leaders learn the skills and mindset to reframe difficult conversations as critical opportunities for learning, relationship development, and creative problem solving.

Of course, knowing how to have a challenging conversation is just as important as knowing when to have one. In this short video, we share how to determine when the best way to handle a tough conversation is to skip it.

For insights on how to repair a relationship after poorly managed conflict has caused damage, read one of our latest articles: 3 Things to Do Immediately After an Argument at Work.

We’d love to talk with you about navigating conflict and difficult conversations within your organization. Please contact us to learn more.

The Boda team